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Help: Bidding

Auction - Bidding on an auction is done in specified increments. The user with the highest sucessfull bid "wins" the auction and the ability to purchase the item. Auctions use Proxy Bidding (see definition below).

 Proxy Bidding - An automatic method of bidding that increases your bid to the next lowest price when another user bids on the same item. Your bid is increased until your maximum bid amount is reached or the auction ends.


Ask The Seller - At the bottom of every listing there is a "Comments" section where you can ask us a question.

When submitting a question, the message gets sent directly to our field representative. 

We will respond as soon as we can. We cannot guarantee a response in the closing hours of the auction. 

To ask a question about a specific item:

 

  1. Log into your account.
  2. Go to the Item listing.
  3. Scroll down to the section marked "Comments."
  4. Click the text "Ask the seller a question." This will take you to a Contact User form.
  5. Enter your message.
  6. Click "Send" button.

 

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